Dodgy Solar Deals | 6 Red Flags To Look Out For


How can you tell between a great deal on a solar system or just a dodgy deal? Solar installation can be a breeze when you steer clear of these 6 red flags.

1. Interest Free Loans

Solar is a significant investment, so financing is often part of the installation process.

Although not always the case, loans advertising ‘interest free’ often comes with hidden costs. These hidden costs are purposely designed to cover money missed by not collecting on interest- therefore not making it a good deal at all.Solar Installers Hidden Fees

Hidden costs can include:

  • Marked up products
  • Customer establishment fees
  • Collection fees
  • Late payment fees
  • Change of detail fees
  • Revolving credit account fees
  • Processing fees

2. Solar Sales |Pushy Sales Tactics

There is a reason that pushy sales tactics are a turn-off. Pushy sales such as ‘today only’ discounts, hounding calls and door knocking all scream dodgy deal!

Quick sales mean that you have less chance to do your research about the company or the correct pricing recommended for solar on your property.

Often these types of companies have poor quality products, poor reputations and are not customer orientated. This means you might have issues with follow up checks, maintenance, or warranty claims once your solar system has been installed.

3. Quoting A Solar System Without A Home Visit

Solar panel installation is a unique experience per property and location. This means that to be able to quote solar accurately a solar installer will need to conduct a home visit before they can even quote a price.

Companies that do not insist on doing a home visit before they produce a quote is absolutely a red flag.

4. No Solar Warranties Offered

There are two different warranties associated with solar panels.

  • Product Warranty
  • Performance Warranty

Ensure that all warranty is in writing and the start date of the warranty only applies once the panels have been installed.

Companies that do not offer a warranty you should steer clear of.

5. Price Matching Solar Systems

Although the price beat policy is an attractive policy for companies such as JB HI-FI and the Good Guys, price matching in solar only means a reduction of product quality on items such as electrical isolators, connectors, mounting, cabling and switchgear.

To price-match, companies can also save in other areas such as employing unskilled installers which can be unsafe and produce low-quality work.

6. Free Solar Panel Offer

What does the offer “free panels” really mean?

Hidden behind the attractive idea of getting something for free, this terminology actually means companies don’t have to adjust their pricing if not all of the panels for the system fit.

If this happens to you, not only have you not received the system size you wanted but you still have to pay the original price for it as some of the panels were “free anyway.”

How Do You Find A Good Installer And A Legitimate Deal?

Look Up Past Solar Customer Reviews 

One good way to check if you are getting a good solar deal is by looking at what other customers have said about it. By looking at reviews left you can determine how the company operates, how they deal with disputes and if there is a common problem that arises for customers.

Solar Companies |ABN Look Up 

at home worker solar

Unsure about the legitimacy of a company? No problem an ABN lookup is a quick way to see if the company is who they say they are. Make sure you identify how long they have been in business as this determines their ability to last through the ups and downs of running a solar business.

Another reason to check how long they have been in business for is to see if their solar panels hold up to their warranty. If a business hasn’t been operational longer than 5 years then they have not seen how their product lasts in the marketplace.

Is Your Solar Installer CEC Accredited?

Clean Energy Council Accreditation means that the company you have chosen to install solar with has signed the Solar Retailer Code of Conduct.

If a company has not received a CEC accreditation then they are not committed to responsible sales, marketing and best practice.

Compare Solar Quotes

Comparing quotes from multiple solar installers is the best way to compare deals, information and recommendations.

By connecting you with 3 free no obligation quotes with only CEC accredited solar installer companies, Solar Market’s aim is to help you find the right kind of deal.

Still researching? Check out our solar savings calculator and get tailored recommendations on the type of solar system you will need to meet your energy needs.

Request 3 FREE Solar Quotes


Take our Solar Quiz Compare Energy Providers and Save

Download Your FREE Ultimate Guide to Solar Power in Australia - 2021 Edition

Beginners Guide to Solar Power

If you’re considering solar for your property or just looking to maximise the savings for your solar system, download a FREE copy of our "Ultimate Guide to Solar Power in Australia - 2021 Edition".

Become an expert and better understand the ins and outs of solar power and solar PV systems for your property.

Includes detailed explanations and diagrams of the various types of solar systems and their parts, solar battery storage systems, Government incentives, expected ROI periods, finance, energy-saving tips and more!

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Understanding Batteries

Off-Grid Systems

For some households a battery system can be of great benefit and minimise a home’s reliance on the grid. However, it’s important to understand for a battery to be useful your solar system needs to be generating excess energy for the battery to store, which you can then use at night or when the sun is not out.

When selecting a battery, you’ll want to invest in a system that is most suited to your home and can drive the best return on investment (ROI). Despite a larger upfront cost, a higher quality battery may significantly increase your ROI.

    Battery systems start from $6,000 and costs can vary greatly based on the following factors:

  1. Cycle Life-Time

    The number of times a battery can fully charge and discharge.

  2. Battery Power (kW)

    How fast it can be charged or discharged.

  3. Storage Capacity (kWh)

    The maximum amount of energy a battery system can store.

  4. Battery Management System (BMS)

    An electronic ‘smart’ system that gathers data and manages the battery ensuring it does not overload or operate outside of its safe functioning zone..

  5. Inverter

    Battery systems require their own inverter if your solar system does not have a hybrid inverter.

  6. 'All-In-One Unit’

    A system which includes the battery, BMS and an inverter all in one unit.

  7. Warranty

    Length of time or cycles the battery system is under guarantee.

  8. Blackout Protection/Backup

    It’s important to note this is not a common feature of a battery system and could cost thousands of dollars to include. Blackout protection not only requires additional components but also a specialised installation and rewiring. For grid-connected homes, the cost for blackout protection can outweigh the benefit.

Additionally, if your purpose for adding battery is to go Off-Grid and become completely independent from the grid you will need to ensure your solar system can generate enough energy to power your home and your battery system is large enough to store this energy. For homes in metro areas going Off-grid is not cost effective and is only recommended for those in remote areas with limited access to the grid. Off-grid solar systems with battery start at approximately $30,000.

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