Terms and Conditions

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Terms & Conditions

Background

The Quote Company Pty Ltd connects customers looking for 3 quotes on a range of services with contractors looking for cost effective and convenient lead generation service.

Customers visit on of our sites and specifies which service they would like performed along with their contact information.

This information is then sent by email to 3 contractors who service the customer’s location.

Contractors will then contact the customer and provide a quote.

Agreement

This agreement is made between you (the Contractor) and The Quote Company Pty Ltd (us or we). By completing and signing this agreement, you agree to the terms and conditions contained herein.

On signing up, contractors are required to specify:

  1. The type of service they wish to receive leads for;
  2. The geographic area where they would like to receive leads; and
  3. The maximum number of leads they would like to receive per day and per week.

The Quote Company will not exceed the requested number of leads unless authorised by the contractor.

Contractors can amend these variables at any time by logging into their Supplier Portal, emailing enquiries@thequotecompany.com.au or by calling 1300 722 687.

The Quote Company will endeavour to supply the requested number of leads however, we cannot guarantee that this number will be achieved

Acceptance of Leads

The Quote Company charges for leads irrespective of whether or not a sale is concluded between the contractor and the potential customer.

We do not charge a commission on sales that do go ahead.

Contractors have the option of rejecting leads for the following reasons:

  1. The customer is non-contactable within 7 days – provided that you reject the lead after 4 business days and before 7 business days of us providing the lead.
  2. The customers can not be contacted via the phone numbers supplied – provided you reject the lead within 2 business days of us providing the lead.
  3. The person is not likely to have the service completed within 6 months – provided you reject the lead within 7 business days of us providing the lead.
  4. The lead was received via your own marketing activities prior to receiving the lead from us – provided you reject the lead within 2 business days of us providing the lead; and
  5. The lead is outside of the specified geographic area – provided you reject the lead within 2 days of us providing the lead.

Rejection of leads is only accepted by clicking on the link in the lead email within the time period specified above.

Payment

You agree to pay us the fee for each lead irrespective of whether a sale is made. Leads that have been rejected in accordance with the rejection reasons listed above will be credited to the contractor’s invoice.

Post paid invoices are sent via email each fortnight on a Monday.

Payment by EFT is required within 4 days of the invoice being issued. If no payment is received in this time, payment will be deducted from the contractor’s nominated credit card.

A 2.5% surcharge applies for Visa/ Mastercard and 3% for AMEX.

The Contractor’s nominated credit card will be debited initially for $1 to confirm it is active. This will be credited back immediately.

Interest at the rate of 15% per annum calculated daily is payable on any overdue amount under this agreement. Any fees, expenses or liabilities incurred in recovering any invoices including but not limited to any legal fees, court costs and disbursements (on a full indemnity basis) and debt collector fees are payable by the contractor.

Cancellation of Agreement

There is no minimum time frame or minimum spend attached to this agreement, simply pay for the leads you receive that you have not rejected.

In order to cancel the service, contractors can pause their account in the Supplier Portal, email enquiries@thequotecompany.com.au or call 1300 722 687. We will cancel the service immediately after receiving notification from you.

The Quote Company Pty Ltd may cancel this agreement if you are in default of any obligation of this agreement, repudiate this agreement, are insolvent, or default on any payment obligation under this agreement.

Once this agreement is cancelled, an invoice will be generated and payment will be debited from the contractor’s credit card within 3 days of notification unless other payment methods have been agreed upon. Cancellation of this agreement does not release you from the obligation to pay any outstanding fees or from any other obligation under this agreement.

Privacy

Contractors agree not to use, distribute, or sell any of the information provided by The Quote Company about the customer other than for providing a quote for the service requested, unless express permission is granted by the customer.

Reviews

You agree to allow us to collect reviews regarding you and the services that you provide, and to post those reviews on our website and otherwise distribute those reviews at our discretion.

To the maximum extent permitted by law, we do not accept any responsibility whatsoever for any injury, loss, or damage that you may suffer, directly or indirectly, as a result of the content of any review mentioned in this clause, irrespective of how that injury, loss, or damage is caused (including where it is caused by negligence, defamation, or falsehood).

Liability

The Quote Company Pty Ltd is not liable, whether claims are made or not, for loss of profit, economic or financial loss, damages, consequential loss, loss of opportunity or benefit, loss of a right or any other indirect loss suffered by you. The Quote Company Pty Ltd is not liable for any loss caused to the Applicant by reason of strikes, lockouts, fires, riots, war, embargoes, civil commotions, acts of God or any other activity beyond our control.

Governing Law

This agreement is governed by the laws of Western Australia and by signing, you agree to submit to the non exclusive jurisdiction of the Courts of Western Australia.

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